1. Data Collection and Use

By submitting an appointment request through our website, you agree to the terms outlined below regarding how we collect and use your personal information.

1.1 Information We Collect

We collect the following information when you schedule an appointment:

• Your name
• Contact number
• Email address
• Address (optional)
• Pet information (name, birthday, species, breed, description)
• Appointment details (service type, preferred date, and time)

1.2 How Your Information Is Used

Your information will be used strictly for the following purposes:

• Managing and processing your appointment requests
• Sending appointment confirmations, reminders, and updates
• Providing follow-up care and support for your pet
• Maintaining internal records for clinic operations
• Delivering veterinary services

2. Data Privacy and Security

2.1 Safeguarding Your Information

We are committed to maintaining the confidentiality and security of your personal data. We implement appropriate technical and administrative measures to protect against unauthorized access, misuse, or disclosure.

2.2 Retention Period

Your information will be stored only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

2.3 Information Sharing

We do not sell, rent, or share your information with third parties for marketing purposes. All information is used solely for legitimate clinic operations and veterinary care.

3. Communication Consent

By providing your contact details, you consent to receive communications regarding:

• Appointment confirmations and reminders
• Treatment or care updates
• Vaccination schedules or reminders
• Post-appointment follow-ups
• Important clinic announcements (if applicable)

4. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate or outdated information
• Request deletion of your data, subject to legal or operational constraints
• Opt out of non-essential communications
• Withdraw consent at any time for data processing

5. Consent

By using our online appointment system, you provide explicit consent for the following:

• Collection and processing of the information you submit
• Receiving essential communications related to your pet’s care
• Use of your data for operational and record-keeping purposes

6. Contact Us

If you have any questions, requests, or concerns about these terms or how your data is handled, you may contact us through:

• Phone: 0995 517 8325
• Email: petssentialsvet@gmail.com
• Clinic Address: 51 Azarcon Building, Bayan-Bayanan Ave, Marikina Heights, Marikina City, 1810

7. Policy Updates

We may update these terms from time to time to reflect changes in regulations or our operations. Any revisions will be posted on this page with the updated date. Continued use of our services signifies your acceptance of the updated terms.